Email Support:

Our preferred method of support is via email. You can email tech support 24/7 at support@gothamweb.com. We respond to all customer support requests in a timely and efficient manner. When contacting technical support be sure to include your name, domain name and a detailed description of the issue you are experiencing.

Telephone Support:

Customers can contact technical support 24/7 via telephone at 212-675-2028.

eSupport Center:

Many answers to your questions, from billing to server configuration, can be found at our eSupport center. Submit a ticket, check ticket status and history, view knowledgebase and more.

Online Manual:

Our extensive online manual contains in depth guides, resources and links as well a a variety of how-to articles. Chances are that the answer to your question can be found within minutes by visiting our online manual.

Knowledgebase:

Our knowledgebase database contains hundreds of articles regarding our services. Users can also submit a support request via this tool.